One lawsuit avoided covers decades of SimpleSafe. This isn't an expense—it's insurance.
Average cost to defend a single liability lawsuit, even when you win. Without proper documentation, settlements can reach hundreds of thousands or millions.
Comprehensive documentation that stands up in legal proceedings
Every incident, every note, every photo is timestamped and preserved. Shows exactly who knew what, when they knew it, and what actions were taken.
Photos and videos captured at the scene, submitted by staff in real-time. Visual evidence that supports your version of events.
Build factual records of recurring guest issues. Support membership decisions, service refusals, or warnings with clear evidence—not hearsay.
Identify problem areas, repeat incidents, and systemic issues before they become legal problems. Proactive protection.
Exportable reports with complete documentation for insurance claims. Faster processing, better outcomes.
Institutional memory that doesn't walk out the door. Incident history persists regardless of who's working.
Exact time of incident, report submission, and every subsequent action. Proves timeline.
Photos taken at scene, automatically attached with metadata. Shows conditions as they were.
Staff descriptions captured immediately, before memory fades. Fresh, accurate accounts.
Once submitted, incidents can't be deleted or edited—only notes added. Preserves integrity.
Documented follow-up actions. Shows you took incident seriously and responded appropriately.
Complete documentation ready for legal review, insurance claims, or court proceedings.
SimpleSafe: $699/year
Average cost to defend one lawsuit: $50,000+
One lawsuit avoided = 71 years of SimpleSafe
This isn't an expense. It's the cheapest insurance policy you'll ever buy.
When incidents happen, the first question isn't "what happened" - it's "what did you do to prevent it?"
PGI Essentials™ certification proves you didn't just hire warm bodies. You invested in professional training, established protocols, and equipped staff to handle situations safely. Shows reasonable precautions were taken.
Trained staff know how to defuse tense situations before they become incidents. Professional communication reduces conflict, preventing situations that lead to legal action.
Staff trained in emergency protocols respond appropriately to injuries, medical situations, and safety incidents. Quick, correct response reduces harm and demonstrates professional standards.
"We require all staff to complete professional certification before working independently." That statement alone demonstrates your commitment to safety and raises industry standards.
Training establishes documented protocols. Staff knew what they were supposed to do. Creates consistency across shifts and seasons - your defense doesn't rely on who happened to be working.
Some insurers reduce premiums for facilities with certified staff. Demonstrates risk management commitment and reduces carrier exposure. Documentation that protects both you and them.
Plaintiff's Attorney: "Your staff had no training. How did they know how to handle this situation?"
Your Attorney: "Every employee completed professional certification training covering de-escalation techniques, incident response protocols, emergency medical basics, customer interaction standards, and safety procedures. They were trained, certified, and equipped to handle exactly this type of situation."
That's the difference between a dismissed case and a settlement.
SimpleSafe starts at $699/year. Legal Review tier with incident triage calls and law firm oversight available at $999/year.