"Not only is requiring certification for staff legal, it's a wise practice"

• Management Protection – A structured training program demonstrates due diligence, adding protection for the course

• Documented Standards – Certification proves that staff have been trained to follow industry-accepted protocols.

• Reduced Liability Incidents – Awareness of safety policies (cart rules, alcohol service, heat stress, etc.) helps prevent accidents.

• Conflict De-escalation – Staff learn calm, respectful approaches that avoid confrontations turning into legal issues.

• Professional Conduct – Certification reinforces behavior that reflects positively on the course in any investigation or claim.

• Consistent Policy Enforcement – Certified staff apply course rules fairly and uniformly, minimizing claims of favoritism or negligence..