Professional risk management, incident documentation, and legal readiness — priced as an operating decision, not a per-incident expense
Complete training, incident documentation, and attorney review
Complete PGI Risk Essentials system
Unlimited staff certifications
Full training, documentation, and attorney review
Less than one hour of outside counsel
Professional risk infrastructure
Negligible daily operating cost
Complete PGI Risk Essentials system
Platform access + individual certifications
Full training, documentation, and attorney review
Base platform cost
Professional risk infrastructure
Base platform cost per day
Staff handling per incident: 30-45 minutes
Manager review & follow-up: 15-30 minutes
Total: 45-75 minutes per incident
Documentation quality inconsistent
No verifiable proof of training
Staff reporting (SimpleSafe™): ~90 seconds
Manager review: 5-10 minutes
Total: 7-12 minutes per incident
Timestamped, standardized records
Certified training documentation
Conservative estimate (30 incidents/year): 16-31 manager hours saved annually
Estimated value (@ $24/hour): $384-$744 in time savings
When incidents escalate, the key question is not what happened — but what systems were in place.
• Documented staff certification
• Consistent incident reporting via SimpleSafe™
• Attorney review of documented incidents
• Exportable records for insurers or counsel
Course-Covered: $1,299/year
Individual Certification: $699/year (+ staff certifications)
Both options provide the same system standard: documented staff training, timestamped incident records, and access to attorney review when incidents warrant it.
Legal defense costs commonly reach tens of thousands of dollars, even for claims that are ultimately dismissed or resolved early. Costs increase significantly when incident documentation is incomplete, staff training cannot be verified, or timelines are disputed.
Claims supported by clear documentation and verified training typically resolve faster and with lower overall cost. Timestamped records and certification documentation allow claims evaluators to assess liability objectively rather than relying on contested narratives.
Avoiding even one legal escalation during a general manager's tenure can justify the investment many times over. Annual risk management costs are predictable; legal defense costs are not.
All professional training and certification below is included in PGI Risk Essentials.
GM orientation: ~$48
Shadow shifts: ~$96
No standardized curriculum
No legal documentation
Total: ~$144 per employee, every season
Standardized certification modules
Consistent training for all staff
Annual recertification included
Verifiable duty-of-care documentation
Unlimited staff covered annually
FOIA / Open Records: Digital exports reduce staff time and disclosure risk
Insurance Renewal: Structured documentation supports underwriting review
Oversight Accountability: Demonstrates proactive governance
Seasonal turnover commonly exceeds 40-60% annually. PGI Risk Essentials ensures consistent training and documentation regardless of staff changes.
For roughly $3-4 per day, PGI Risk Essentials delivers professional training, documented incidents, and legal readiness that withstands insurance review, public scrutiny, and post-incident escalation.
Operational pace management that reduces friction before incidents occur
Per year
$2.05 per day
Per year
$1.10 per day when bundled
SimplePace helps marshals manage flow, reduce golfer frustration, and prevent tensions from escalating into incidents.